Ways to Contact Us

By Live Chat

Please click here to use our Live Chat service. 


By Emails

General Customer Support: support@decomatters.co.uk

Photo Submission: photo@decomatters.co.uk

We aim to get back to you within 48 hours within normal working hours, however during busy periods please allow upto 72 hours. 


By Telephone

Our telephone number is: 01213 680218. Please note our phone lines are most likely to be busy at all time. The quickest way to contact us is via Live Chat.


Opening Times

Monday to Friday: 9:00am to 5:00pm

Saturday, Sunday & Bank Holidays: Closed




Unit 11 Sidings Close


WV11 3DR

United Kingdom