Returns Policy

We take pride in every product we manufacture and so we are sure you will love them too. 

For any personalised/custom products please note that we are unable to accept returns as they have no intrinsic value in the open market. If the product itself is faulty, then please contact our customer service to arrange for the product to be returned for replacement or refund.

As per our terms and conditions, DecoMatters cannot be held responsible for any potential misprinting of a photo(s) with poor quality errors or for delivery of a different size of the product than you were entitled to.